Tank Doc - Professional Aquarium Cleaning Service in Bangalore

Privacy Policy

Your privacy matters to us. Here's how Tank Doc handles your information.

Last Updated: April 2026

Tank Doc ("we," "us," or "our") operates the website tankdoc.in and provides professional aquarium cleaning and maintenance services in Bengaluru, Karnataka, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically gathered when you visit our website.

Personal Information

When you fill out our lead form or contact us, we may collect the following personal information:

  • Your name
  • Phone number
  • Email address
  • Aquarium/tank details (size, type, location, issues)
  • Your locality or area in Bengaluru

Automatically Collected Information

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies, including:

  • IP address (anonymised)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (mobile, desktop, tablet)
  • Approximate geographic location (city-level)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Quotes: To understand your aquarium maintenance needs and provide you with accurate service quotes and pricing.
  • Communication: To contact you regarding your enquiry, schedule service visits, send appointment reminders, and follow up on completed services.
  • Service Improvement: To improve our website, services, and customer experience based on how visitors interact with our site.
  • Analytics: To analyse website traffic and user behaviour to optimise our content and marketing efforts.

3. Google Analytics

We use Google Analytics 4 (GA4) with the tracking ID G-4CWZNMC5C7 to understand how visitors interact with our website. Google Analytics collects data such as:

  • Pages you visit and how long you stay
  • How you arrived at our website (search engine, social media, direct visit)
  • Your approximate location (city/region level)
  • Device and browser information
  • Interactions with site elements (button clicks, form submissions)

Google Analytics uses cookies to collect this information. The data is processed by Google in accordance with their Privacy Policy. We have enabled IP anonymisation so that your full IP address is never stored. No personally identifiable information is sent to Google Analytics.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Partners: We may share relevant details (such as your name, contact number, and tank details) with our trusted service technicians or partners who assist in delivering aquarium maintenance services to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Analytics Providers: Anonymised and aggregated data is shared with Google Analytics as described above.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information you provide from unauthorised access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Cookies

Our website uses cookies primarily for Google Analytics (GA4). Cookies are small text files placed on your device that help us analyse web traffic and improve your browsing experience.

The cookies used by Google Analytics include _ga and _ga_* cookies, which are used to distinguish users and throttle request rates.

How to disable cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Please note that disabling cookies may affect some features of the website.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal data. We will comply with such requests unless we are legally required to retain the information.

To exercise any of these rights, please contact us using the details provided below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.